Business
Leadership Academy Program
Supervisors/managers in the areas of:
- Human Resources
- Management
- Communications
- Financial Issues
- Organizational Development
- Personal Development
STC has three courses available based on your level of management:
Level I is for new/emerging supervisors and managers (0-2 years of management experience). For newly promoted or relatively inexperienced supervisors, team leaders and others who have leadership responsibilities.
Level II for experienced managers (2-10 years of management experience). Focused on experienced supervisors and emphasizing intermediate level competencies.
Level III for senior managers and directors (10+ years of management experience). Advanced level competencies for experienced managers, directors and leaders. STC has each class set-up to meet three hours per week for 10 weeks either during the day or evening.
Bank Teller
The program curriculum focuses on the Core Competency Skill Standards established by the RGV Banking Consortium. These skills include fundamentals of banking, teller functions, quality customer service and sales, professional communication and behavior, and effective use of technology.
The banking program is comprised of the following eight courses:
- Principles of Banking
- Principles of Bank Operations
- Selling Bank Products and Services
- 10-key Computer Application
- Job Search and Employment Skills
- Customer Relations
- Teller Training
- Occupational Specific Foreign Language
Requirements: GED/H.S. Diploma, English and Math Proficient,
TABE Assessment.
Information Technology
These courses will provide employees with the Computer Information Technology skills and knowledge on how to operate computers and associated software packages to perform a variety of tasks including text processing, number processing, graphics, and data base management.
Courses include, but not limited to:
- Computer Operating Systems
- Advanced Word Processing
- Advanced Spreadsheets
- Advanced Database Management
- Computer Presentation Graphics
- Computerized Bookkeeping Skills
- Internet Skills
- Desktop Publishing


