Professional Certification in Customer Service

Fact: Did you know that Retail Sales and Hospitality is one of the fastest growing industries in South Texas?

Fact: In today’s highly competitive job market you need something that makes you stand out. South Texas College in Collaboration with the National Retail Federation (NRF) is currently offering Customer Service Certification training. Whether you are just starting in Sales or are looking for a way to advance your career – the NRF Professional Customer Service Certification can give you the competitive advantage you are looking for.

You Will Learn:

  • Effective strategies for better customer interactions
  • To Successfully build and close sales
  • The importance of product knowledge and suggestive selling
  • How to identify and meet your customer needs
  • Why going that extra mile is so important
  • The customer services skills that are necessary to successfully complete the national certification

The program is FREE to all qualified individuals and all supplies & materials will be provided.
Please call 956-687-2724 or visit your nearest Workforce center.

FOR YOUR CONVENIENCE STC ALSO OFFERS THIS TRAINING ONLINE. Optional Internships and Placement assistance are available!